All of our products are thoroughly inspected and securely packaged before they are shipped to ensure you receive the best possible product. Please inspect your order carefully. If for any reason you are unsatisfied, return the coffee and we will exchange or refund the purchase minus any shipping charges.
- Returns and exchanges must be made within 15 days of purchase
- Please allow 7–10 business days upon receipt to process the transaction
- All sales are final on sale items and discontinued products
- Contact our Customer Service department Monday-Friday 8:00 am-5:00 pm at firstname.lastname@example.org
When returning items:
- Ship the package via an insured courier (UPS, FedEx) or with delivery confirmation through USPS
- Keep your shipment receipt in case the package is damaged or lost in transit
- We cannot guarantee a credit or replacement for your return without confirmation of delivery.
- Return the product in the packaging it was received in, along with the original packing slip to:
2865 Scott St. Suite 101
Vista, CA 92081
For items purchased at stores, please contact the store where the purchase was made to review their refund policy.